Is there a problem with Safari and Mac

[DGreen70]

I can't access the note/email/call/task meeting/ more... tabs. Nothing happens when we click them. Is this a known problem?

[HBarnes9]

I completely understand the frustration—Safari can get a little wonky on Macs from time to time. It could have something to do with the version of macOS you're running, along with the version of Safari. Sometimes, a simple reboot or update will resolve an issue like this, but it might be worth using another browser temporarily if that happens frequently. That said, if you are also looking into file compression options by creating 7z archives, some great tools will let you do so on MacOS. If interested, here's how to create 7z archives on macOS. It's all pretty straightforward when you get the hang of it.

[karstenkoehler · Accepted solution]

Hi @DGreen70,

Are you using the latest version of Safari? Can you copy and share your browser information here? https://www.whatismybrowser.com/

https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot

Can you also confirm that you don't have any extension running that might interfere with HubSpot? Are you experiencing the same in an incognito / private tab? Have you tried clearing cache / cookies?

Best regards

[DGreen70]

Hi

My boss has tried several times, and has finally found a solution. He has to press the button at the 6 o'clock position! Very random.

Thanks

Denise

[DGreen70]

Thank you for your response. My boss is currently on holiday so I am unable to check. Basically, he can access Hubspot but is unable to click the Note/EMail/Call/Task tabs. I've signed in as him and used in it Chrome no problem, but he uses a Mac via Safari. Thank you