Is it possible to see the Call Title field on the Contact Page
SOLVE
Is it possible when viewing a call associated with a contact to see the title of the call? Today I can only see call title from the calls list under contacts.
Currently, it's not possible to view the Call Title within the associated contact's record, however, if you click on the Call Title in the calls list, you can view the call title on the Call Recording itself.
I would encourage you to submit this product suggestion to the Ideas Forum.
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Best,
Kristen
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
Currently, it's not possible to view the Call Title within the associated contact's record, however, if you click on the Call Title in the calls list, you can view the call title on the Call Recording itself.
I would encourage you to submit this product suggestion to the Ideas Forum.
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Best,
Kristen
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !