CRM

nguyennguyen
Participant

Is it different when importing/ creating a contact using admin account and user account

SOLVE

Hello,

 

I have a question relating to the user account. In case, user A uses his/her own account to import/ create a contact to/in Hubspot, when user A is deleted, is the data relating to user A deleted?

 

Is it different when importing/ creating a contact using an admin account and user account? Please advise me!

 

Thanks

0 Upvotes
1 Accepted solution
Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Is it different when importing/ creating a contact using admin account and user account

SOLVE

Yes, when a HubSpot User is deleted all Contacts they added will remain in HubSpot.

If the Contact Owner (HubSpot User) is deleted the Contact Owner will show as "Deactivated User (User's Name)". You can then unassign the Owner or assign the Contact Owner to another HubSpot User.

-Mike

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3 Replies 3
Mike_Eastwood
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Is it different when importing/ creating a contact using admin account and user account

SOLVE

Hi @nguyennguyen 

 

Importing Contacts is the same for any HubSpot User (admin or not). 

 

However, as an Administrator, you can turn on/off any HubSpot User's ability to Import Contacts.

 

If a Contact is "owned" by a HubSpot User that's later deleted the Contact's Owner will show as "Deactivated User".

 

Have fun

Mike

nguyennguyen
Participant

Is it different when importing/ creating a contact using admin account and user account

SOLVE

Hi @Mike_Eastwood 

 

Means that if a user is deleted, it will only change the contact's owner as "deactivated user", that contact still will be stored in Hubspot right?

0 Upvotes
Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Is it different when importing/ creating a contact using admin account and user account

SOLVE

Yes, when a HubSpot User is deleted all Contacts they added will remain in HubSpot.

If the Contact Owner (HubSpot User) is deleted the Contact Owner will show as "Deactivated User (User's Name)". You can then unassign the Owner or assign the Contact Owner to another HubSpot User.

-Mike