Intended way to use and update default properties
Jun 25, 2019 1:37 PM - edited Jun 25, 2019 4:45 PM
I'd like to understand the logic behind having some of the default properties, i.e. the ones provided by Hubspot that pre-exist in every account, and how they are intended to be used. Especially given their sometimes puzzling data types.
- LinkedIn bio - Single line text
Am I supposed to manually copy and paste the self-intro from peoples' LinkedIn profile? Into a single line? And then periodically go over my contacts to see if anyone updated and manually copy/paste again?
- LinkedIn connections - Single line text
Why is this a text field, not a number? And again, am I supposed to manually copy/paste this for each contact?
Why do companies have "LinkedIn company page", but contacts don't have a "LinkedIn profile page" property? There is a property for Twitter username, why not for LinkedIn? If there was one, I could see how the fields above can be automatically populated, but as it is, I can't understand Hubspot's logic behind creating those default properties.
- Twitter profile photo - Single line text
How can this be single line text?? What am I supposed to do with this? If I wanted to put someone's photo in there, how would I go about it?
The description says "This is set by HubSpot using the contact's email address." Doesn't make much sense. In a B2C context, I rarely care about consumers Twitter photos. In a B2B, context, I will have contacts' work email address, but most people register social media accounts under private addresses, making matches very unlikely. I have never seen one. Since there is a property for Twitter username, why not pull it via the user name?
- Date of birth - Single line text
I had a separate post about this one. Again, why in the world, is this single line text and not a date format? If I wanted to fill this in, what format am I supposed to use so that Hubspot can recognize it for things like birthday reminders?
- Klout score - Single line text
What is this "measure of Internet influence" and how does it get populated?
There are several more, but you get the idea. What's the thinking behid providing these various default properties?