Integrating With Messenger - Are These Steps Possible?

[WV]

Hi guys, I'm aware that Hibspot integrates with a Messenger, however it's more of a specific case and I was suggested by Support to post it here.

I'm not sure if we could achieve the following steps.

The workflow and the outcomes I'm looking to achieve:

1. I personally contact someone through FACEBOOK MESSENGER

2. No reply? Auto follow up with 7 preset messages or until a first reply

3. Replied? I respond personally. 

4. No reply? Auto follow up with another set of messages

5. Enter data next to each contact manually (notes, updates etc)

6. Schedule a meeting option, preferably to be shared directly with a contact.

7. View reports, such as Ave time from the first contact to first sale, best performing follow up messages and any other sales & CRM related.

Can Hubspot software help achieve all these actions?

If it can, would that be just through this platform or 3rd party integration is required?

If we cannot achieve all steps, do you know of any possible workaround?

PS: I label this post as Free but if possible to achieve with paid plan, I'll look into it! 

Thanking in advance!

[sharonlicari]

Hi @WV 

Welcome to the Community!

You can create a chatflow, you can find more information about this here. 

I hope this helps

Thanks

Sharon