Infrastructure glitches causung wrong company data to be exposed

Mark_J_Fellows
Participant

When viewing the record for Company A, the activities, notes, etc for company B are exposed, not company A.

 

Support believe that this is caused by a glitch (i.e. a sudden malfunction) in teh Hubspot code.

 

Has anyone else experienced this?

 

2 Replies 2
gelflex-cc
Recognized Expert

@Mark_J_Fellows can you provide more detail? Are companies A and B related? What is their relationship to each other? Does this happen for all users regardless of browser used? What if you log out of hubspot and clear cache and cookies?

0 Upvotes
Mark_J_Fellows
Participant

No, the companies were completely unrelated

 

It happened once and then stopped happening. I sent a screenshot to support, they logged into my system and saw the anomoly, and are still investigating.

0 Upvotes