CRM

petr_panek
Participant

In deal detail view see contact phone no.

SOLVE

How to setup HubSpot to show contact's phone no in deal detail view ?

 

 

1 Accepted solution
Solution
Anonymous
Not applicable

In deal detail view see contact phone no.

SOLVE

At this time it is not possible to pull the Contact/Company property value for Phone Number through to the Deal Record. If you want this to display, you will need to create a custom deal property and then as administrator (or ask your administrator) to add this property as a default to the About Secion.

 

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10 Replies 10
LUJ9v8pWDF2nm
Member

In deal detail view see contact phone no.

SOLVE

I have a very simple work around.

Record the Phone number and e-mail address in the notes section. Its easy to access no fiddling around.

0 Upvotes
Vaka
Participant

In deal detail view see contact phone no.

SOLVE

This is a HUGE limitation.
I just started using Hubspot for the integration (before we had Marketing Data in one software, Sales Data in another and Customer Success in a third software), but when it comes to pipeline, I am missing Pipedrive so much 😞

0 Upvotes
NU
Participant

In deal detail view see contact phone no.

SOLVE

Did you ever find a good solution for this?

0 Upvotes
mangelet
Guide | Platinum Partner
Guide | Platinum Partner

In deal detail view see contact phone no.

SOLVE

What you can do is use a workflow, to copy the contact's phone to a custom property in the deal that serves the same purpose.

Martin Angeletti
HubSpot Veteran (12+ years)

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0 Upvotes
FlySpaces
Participant

In deal detail view see contact phone no.

SOLVE

I don't see how to create this workflow without triggering a New Deal - there doesn't appear to be a way to create a workflow which copies a Contact Property and copy it to an existing Deal Property - only if you create a New Deal. Is there a workaround to this to enable the copying of the Contact phone number to the new custom Phone property in Deals?

0 Upvotes
Solution
Anonymous
Not applicable

In deal detail view see contact phone no.

SOLVE

At this time it is not possible to pull the Contact/Company property value for Phone Number through to the Deal Record. If you want this to display, you will need to create a custom deal property and then as administrator (or ask your administrator) to add this property as a default to the About Secion.

 

LUJ9v8pWDF2nm
Member

In deal detail view see contact phone no.

SOLVE

This is really hopeless and frustrating

0 Upvotes
petr_panek
Participant

In deal detail view see contact phone no.

SOLVE

Thank you for your answer.

 

To be clear, I don't need to store the phone number inside a deal record.

Deal is connected to contact and contact hodls the phone number information.

I just would like to see this phone no. in deal view (in the left column). Currently for contact is visble the name, role and e-mail. I just would like to populate also phone no. too.

So if I want to call them I don't need to click in contact details  and go out from deal view. That's it.

 

Any idea  how to see the phone no. too?

LUJ9v8pWDF2nm
Member

In deal detail view see contact phone no.

SOLVE

Do you know why the Deal and contact are separate? This is mad

 

0 Upvotes
nikki
Participant

In deal detail view see contact phone no.

SOLVE

I agree this needs to be sorted!