CRM

GDhoy
Member

Importing can list not working (no next button)

SOLVE

I trying to import a new email list and the next button does not appear on my page. I have tried refreshing, importing a different list, but nothing seems to show the "next" button. I use hubspot on my iPad (latest version) and I've never had a problem. Can someone help me figure this out?8E80B640-75D8-40C6-B924-7413E2875AEF.png

2 Accepted solutions
SNigam
Solution
Guide

Importing can list not working (no next button)

SOLVE

Hello @GDhoy ,

 

This is really wierd, Because this should not happen, I would suggest you to try import from Private window or incognito window of your browser.

 

Status of HubSpot is showing no error or downtime So I believe this issue is in only your side. 

 Try with diff browser also once. 

 

I hope this helps you.

 

Thank you 

Shubham Nigm

View solution in original post

0 Upvotes
Jnix284
Solution
Recognized Expert | Partner
Recognized Expert | Partner

Importing can list not working (no next button)

SOLVE

@GDhoy Can you try clicking the "show me" link that is in the paragraph below the import file? This is where you would map the properties, maybe clicking the link will jump you to the next step.


maka Agency

View solution in original post

3 Replies 3
Jnix284
Solution
Recognized Expert | Partner
Recognized Expert | Partner

Importing can list not working (no next button)

SOLVE

@GDhoy Can you try clicking the "show me" link that is in the paragraph below the import file? This is where you would map the properties, maybe clicking the link will jump you to the next step.


maka Agency
chrisworqflow
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Importing can list not working (no next button)

SOLVE

@GDhoy This is an interesting one, my guess is that this is a bug in the system. Best next step is to attempt the upload on a desktop. 

 

0 Upvotes
SNigam
Solution
Guide

Importing can list not working (no next button)

SOLVE

Hello @GDhoy ,

 

This is really wierd, Because this should not happen, I would suggest you to try import from Private window or incognito window of your browser.

 

Status of HubSpot is showing no error or downtime So I believe this issue is in only your side. 

 Try with diff browser also once. 

 

I hope this helps you.

 

Thank you 

Shubham Nigm

0 Upvotes