Importing can list not working (no next button)

[GDhoy]

I trying to import a new email list and the next button does not appear on my page. I have tried refreshing, importing a different list, but nothing seems to show the "next" button. I use hubspot on my iPad (latest version) and I've never had a problem. Can someone help me figure this out?

[SNigam · Accepted solution]

Hello @GDhoy ,

This is really wierd, Because this should not happen, I would suggest you to try import from Private window or incognito window of your browser.

Status of HubSpot is showing no error or downtime So I believe this issue is in only your side. 

 Try with diff browser also once. 

I hope this helps you.

Thank you 

Shubham Nigm

[Jnix284 · Accepted solution]

@GDhoy Can you try clicking the "show me" link that is in the paragraph below the import file? This is where you would map the properties, maybe clicking the link will jump you to the next step.

[christopher-RVO]

@GDhoy This is an interesting one, my guess is that this is a bug in the system. Best next step is to attempt the upload on a desktop. 

[SNigam · Accepted solution]

Hello @GDhoy ,

This is really wierd, Because this should not happen, I would suggest you to try import from Private window or incognito window of your browser.

Status of HubSpot is showing no error or downtime So I believe this issue is in only your side. 

 Try with diff browser also once. 

I hope this helps you.

Thank you 

Shubham Nigm