Importing Contacts With the Same Multiple Values

[ozs]

Hi there,

I'm having trouble figuring out how I should proceed with importing my contact data via spreadsheet.

I'm limited to the amount of 'phone number, or 'email' properties I can use. Most of my contacts have more than one property of each. I'm currently on the free version of the CRM.

What are my options?

[Mike_Eastwood · Accepted solution]

Hi @ozs 

You can create Custom Properties for each of your spreadsheet columns e.g. Phone 4

Then, when you import your contacts, you map the column in your spreadsheet to your Custom Property.

Tip: in your Spreadsheet make your column header has the same as your property name and HubSpot will try and map the columns automatically.

Have fun

Mike

[ozs]

Of course, or I can also create custom properties for the columns after I import.

Will HubSpot recognize it as a "phone number" for me to "dial," rather than just seeing it as a string of text?

Which field type will it be under?

[Mike_Eastwood]

Hi @ozs 

My assumption – I haven't tried it myself – is the only "phone" fields that work with dialing are the default HubSpot Phone Fields e.g. Phone Number and Mobile Phone Number.

Both appear to be normal text fields but I don't know how they are handled with respect to dialing.

Have fun

Mike