Import not capturing name only email

SOLVE
Ross_nz
Member

Hey Hubspot community, 

I am trying to import a list of contacts using the template form provided by HubSpot but it is only capturing the email not first name, last name or any other fields. 

 

I am at a loss why it isn't working. Any ideas? 

 

Cheers, 

Ross

 

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1 Accepted solution

Accepted Solutions
Ross_nz
Solution
Member

Thanks for the response.  The names were being mapped to a duplicate field. 

Once I manually selected the appropriate field it worked perfectly.

View solution in original post

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2 Replies 2
roisinkirby
HubSpot Product Team

Hey @Ross_nz can you confirm exactly which template you are using? What are you columne headers?

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Ross_nz
Solution
Member

Thanks for the response.  The names were being mapped to a duplicate field. 

Once I manually selected the appropriate field it worked perfectly.

View solution in original post

0 Upvotes