Import issues

[PaulH]

Hello, 

I have a issue with an import. 

Our contact dashboard looks like this:
Name | Associated company | Type of Sports | Email | Phone number

Our company dashboard looks like this:
Name | Club, venue or competition | Type of Sports | Hubspot Owner

I want to import a csv.file with the following columns:
Associated company | First name | Last name | Job Title | Emal | Phone Number

When I import the file:
Choose: contact
Prapare: ...
Upload: ....
Details: ...
Properties: ...
Confirm: ...

After importing the contact everything is okay, but the field associated company is empty. And I have to many contacts to add te company manually. 

Can anyone help me out? 

Thanks!

[bradmin · Accepted solution]

Hi, @PaulH. The contact-company association is done through the email domain. This help article shows you a setting you'll want to enable, if you haven't already. After enabling, you'll want to reattempt the imports, insuring your companies and contacts have the intended matching domains. 

[Nataliia]

Hi, PaulH! There are a number of the automated tools to perform the data import, and Data2CRM is one of them. In this case, you can eliminate the possibility of any issues, as well as save time and efforts. Besides, the service helps you avoid any the interruptions of the business processes and moves the records together with relations between the items.

[noahmckeon · Accepted solution]

Hey all! 📣 Trujay has rebranded as SyncMatters, and our migration product (formerly Data2CRM) is now called MigrateMyCRM. It's now an even more awesome product than before 😁

[bradmin · Accepted solution]

Hi, @PaulH. The contact-company association is done through the email domain. This help article shows you a setting you'll want to enable, if you haven't already. After enabling, you'll want to reattempt the imports, insuring your companies and contacts have the intended matching domains.