Import contacts

cq
Member

I am trying to import contacts and it keeps refusing the file with the following error message 

File uploaded, and renamed "undefined.undefined".

NAN[OBJECT OBJECT]

This file isn't supported for import.
All .csv, .xlsx, and .xls file types are supported.
 
I have tried uploading an .xlsx and xls file and both just not working.
 
Any ideas of what the problem is?
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Anastasiia_dy
Top Contributor | Elite Partner

Hi @cq.,

 

You can try an automated migration tool to migrate your contacts. There different ways to perform the migration: free sample, custom migration, Guided Migration. 

 

You can specify your problem by writing directly to Trujay's support team.

 

All the best!

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