CRM

JHenry9
Participant

Imbedding Chatbot

Résolue

Hi all,

 

I am not getting the code to imbed the chatbot in Hubspot. Here is a loom video showing you what I mean: https://www.loom.com/share/c70b93259b724b25be716bc9be3c2e1b

 

What am I missing?

 

Thank you for the help!

 

Joel

0 Votes
1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Imbedding Chatbot

Résolue

Hi @JHenry9,

 

The code shown in the video is not a chat embed code, it's the general tracking code: https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code

 

This code needs to be installed on your website for the chat to load: https://knowledge.hubspot.com/conversations/chat-widget-is-not-appearing-on-your-pages#1-make-sure-t...

 

Once installed, you can use the 'Target' tab to decide where the chat should display.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1 Réponse
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Imbedding Chatbot

Résolue

Hi @JHenry9,

 

The code shown in the video is not a chat embed code, it's the general tracking code: https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code

 

This code needs to be installed on your website for the chat to load: https://knowledge.hubspot.com/conversations/chat-widget-is-not-appearing-on-your-pages#1-make-sure-t...

 

Once installed, you can use the 'Target' tab to decide where the chat should display.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.