Idiot needs Idiot Proofing - Undo on Hubspot Sales Pro Email.

CSG
Participant | Partner
Participant | Partner

Maybe the answer is to email from Gmail rather than directly from Hubspot Sales Pro, but the whole idea is to use a single integrated tool right?

 

Too many times as I have been editing an email I find that I click one too many buttons and the bulk of an email I spent 20 minutes composing is gone and there is no way to Undo my stupid mistake. 

 

Any ideas?

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2 Replies 2
jennysowyrda
Community Manager

Hi @CSG

 

Are you noticing a trend of what buttons you are clicking that are causing the message to be deleted? 

If you navigate away from the contact's page this could cause you to lose your content.

 

I would recommend opening other tabs to perform your actions in (if you are multi-tasking) while you're writing an email in HubSpot. 

 

 

Thank you,

Jenny

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CSG
Participant | Partner
Participant | Partner

Hi 

 

Thank you for the response and sorry for the delay. 

 

It is a fat finger issue. When I have a paragraph selected and I hit or click the wrong thing and end up deleting the paragraph. I would just like to undo it so I do not loose the work. 

 

Bob

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