CRM

Vyteo
Member

I logged a call today and the call isn't associated with the contact

SOLVE

I can only find the call in the main dashboard, but it's not listed in the contact with the contact. I don't know where it lives in your system. The task I created for myself when I created it is there. I tried to reproduce the issue but it seems to work fine the second time. I had to screenshot the text from the dashboard and then OCR it to get the text back.

 

Any ideas what I did wrong? 

0 Upvotes
1 Accepted solution
Vyteo
Solution
Member

I logged a call today and the call isn't associated with the contact

SOLVE

Hi Nicole,

 

Oh man I see it now. I'm just going to assume this was user error. I looked for it multiple times but I guess just missed it. Oh well.

 

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2 Replies 2
nicolebrenner
HubSpot Employee
HubSpot Employee

I logged a call today and the call isn't associated with the contact

SOLVE

Hi @Vyteo does that call appear correctly on the contact record now, or is it still missing? If still missing,  Could you please upload a screenshot of the contact record where you would expect to see the call, and the part of the dashboard where you were able to see the recording?

0 Upvotes
Vyteo
Solution
Member

I logged a call today and the call isn't associated with the contact

SOLVE

Hi Nicole,

 

Oh man I see it now. I'm just going to assume this was user error. I looked for it multiple times but I guess just missed it. Oh well.