CRM

BSC
Participant

I know why "Someone" opens my email; does this look like it was forwarded around the organization?

Résolue

I sent to one contact and cc'd another. My opens record looks like the attached. Does it appear that my email was circulated to others in the organization who are not yet contacts (that would be fine with me!) Thanks.

 

.Screen Shot 2018-01-23 at 8.52.34 PM.png

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1 Solution acceptée
roisinkirby
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

I know why "Someone" opens my email; does this look like it was forwarded around the organization?

Résolue

Hello @BSC at this time, it is not possible to definitively determine if a tracked email using the HubSpot Sales extension was forwarded. This is due to the nature of pixel tracking

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1 Réponse
roisinkirby
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

I know why "Someone" opens my email; does this look like it was forwarded around the organization?

Résolue

Hello @BSC at this time, it is not possible to definitively determine if a tracked email using the HubSpot Sales extension was forwarded. This is due to the nature of pixel tracking