I just logged into my hubspot account and got a "that did not go as planned" message

PaulZabroske · ‎Dec 2, 2020

I need help! I just logged into my hubspot account and got a "that did not go as planned" message. It said to refresh my page but that did not do any good...I tried the customer service phone number but this is a free account. Can anyone help?

PamCotton · ‎Dec 2, 2020

Hello @PaulZabroske,

Welcome to the HubSpot Community!
I would recommend first to please Clear the cache and cookies in your browser and retry. This can help to solve this type of behavior. I also wanted to share this resource.

It contains more details and at the bottom of the page you will be able to submit a form in case you are still unable to log in after .

Thank you,

Pam

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