CRM

nitizsharma
Member

I have disabled the option called "Message Sent" under Lead Status in Contact but still its active

I have disabled the option called "Message Sent" under Lead Status in Contacts. 

 

Here is how i have done it:

1. Click the Settings icon (the gear) on the upper right side of the main navigation.

2. In the left-side Settings menu select Properties

3. Search for the Property: Lead Status

 

Many time i have SAVED by enable and disable the buttons but it's not working, i can able to see it & update it in contacts under lead status.

 

I reached out to customer support also, they suggested to reach out to community.

 

My Account: 

39548693
 

Will someone help me on this.

0 Upvotes
1 Reply 1
Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

I have disabled the option called "Message Sent" under Lead Status in Contact but still its active

Hi @nitizsharma,

 

Can you please share a screenshot of the property with options from settings and then the same property with the options on a contact record?

 

Josh 




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Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer