I don't receive any email or Slack tasks reminders

[Pauline_Syos]

Hi!

For every task I create, I put a reminder on the due date. As you can see on the screenshots, I have activated both email and Slack reminders but I don't receive any of them. Do you know what is wrong with my settings?

 

[JDoggg]

Hi, I am not receiving email notifications for due task.  I was receiving email reminders but these have stopped - the last email I received was on 7th June.  I have checked my settings and I should be receiving emails for due tasks:

Any suggestions are appreciated!

[kaburke]

Hi @Pauline_Syos !  Can you DM me your email address so I can take a look at what is going on?

[Pauline_Syos]

Hi @kaburke , I finally solved my problem 🙂

Thank you!

[PamCotton]

Hello @Pauline_Syos 

Great news that you were able to solve it!

Do you mind please sharing with our Community how you solved this case? This way other users can also follow along with your steps.

Thank you!

Pam

[Pauline_Syos · Accepted solution]

Sure! 

For Slack I had to remove the app from Hubspot and install it again and then it worked.

For the email reminder I'm actually not totally sure why I finally started to get those reminders...

[PamCotton]

Hi @Pauline_Syos 

Thank you for sharing!! 

Kindly,

Pam

[kaburke]

Great!  Glad to hear you got sorted!