I do not see the contacts that other users make!

ugurbakisuzun
Member

Hi everyone,

I can not see the contacts created by other user nor can they see what I have created.Not only contacts, companies and deals.

What would be the reason?

0 Upvotes
3 Replies 3
roisinkirby
HubSpot Product Team

Hey @ugurbakisuzun can you confirm what Role and Permissions you have been set in the account?

You can review these by clicking on your avatar in HubSpot, Settings and Users. Below I've listed the roles/permissions that allow you to view other contacts that you did not own/create. If you do not have the appropriate role/permissions you will need to contact your administrator.

 

Full user role/guide permissions our further outlined below and here: What are the CRM user roles and permissions?

 

Screen Shot 2017-04-25 at 09.54.02.png

 

Screen Shot 2017-04-24 at 15.13.25.png

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ugurbakisuzun
Member

 

hubspot.PNG

 

All the permits are set in such a way, but I can not see it on my back.

0 Upvotes
roisinkirby
HubSpot Product Team

Hello @ugurbakisuzun can you confirm who is creating contacts, and provide links to these contact records? Furthermore, how are they being created?

0 Upvotes