CRM

cbmb
Contributor

I cannot create a new list

SOLVE

I am having trouble creating a new list.

 

I click create list.

I choose the filter type, in this case it is postcode.

 

When I go to add a new option it is a no entry symbol and I can't add any.

 

I have checked and I have access to lists function, do I need to get my manager to turn on another permission somewhere?

 

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1 Accepted solution
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

I cannot create a new list

SOLVE

Hi @cbmb,

 

When you are in that property, you should be able to start typing the zip code and then press tab to add others or the add options button will change to create option and allow you to add. See screenshot.Active-List.png

I also get the same symbol as you until I start typing one of the options.

I hope that helps!

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

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3 Replies 3
Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

I cannot create a new list

SOLVE

Hi @cbmb,

 

Can you please include a screenshot? 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

0 Upvotes
cbmb
Contributor

I cannot create a new list

SOLVE
 

screenshotscreenshot

0 Upvotes
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

I cannot create a new list

SOLVE

Hi @cbmb,

 

When you are in that property, you should be able to start typing the zip code and then press tab to add others or the add options button will change to create option and allow you to add. See screenshot.Active-List.png

I also get the same symbol as you until I start typing one of the options.

I hope that helps!

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

0 Upvotes