I accidentally deleted our main account. How can I restore it?

mjjjy · ‎1 27, 2023

Hello I hope someone can help me. I accidentally deleted our main account which contains multiple accounts. I already submitted the form but I haven't got any response. We urgently need the account be restored.

karstenkoehler · ‎1 27, 2023

Hi @mjjjy,

Submitting the form is the best of course of action. Until you get a response, unfortunately you'll have to be patient. I understand that this is not optimal and I empathize but I saw your other post and the community managers are already on it if I'm not mistaken.

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

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mjjjy · ‎1 27, 2023

Hi! I understand the process but it is really urgent as we are managing our clients' accounts.

kvlschaefer · ‎1 27, 2023

Hi @mjjjy,

We understand your concern.

Our Support team will reach out to you as soon as possible.

Thank you for your patience while they are working on this.

Best,

Kristen, Community Team

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mjjjy · ‎1 27, 2023

Hoping it will be restored soon. It's been more than 24hrs and it is really affecting us

CRM