Jan 27, 2023 1:30 AM
Hello I hope someone can help me. I accidentally deleted our main account which contains multiple accounts. I already submitted the form but I haven't got any response. We urgently need the account be restored.
Jan 27, 2023 1:34 AM
Submitting the form is the best of course of action. Until you get a response, unfortunately you'll have to be patient. I understand that this is not optimal and I empathize but I saw your other post and the community managers are already on it if I'm not mistaken.
Did my post help answer your query? Help the community by marking it as a solution.
Jan 27, 2023 1:57 AM
Hi! I understand the process but it is really urgent as we are managing our clients' accounts.
Jan 27, 2023 3:49 PM
We understand your concern.
Our Support team will reach out to you as soon as possible.
Thank you for your patience while they are working on this.
Kristen, Community Team
|Did you know that the Community is available in other languages?|
Join regional conversations by changing your language settings !
Jan 27, 2023 3:52 PM
Hoping it will be restored soon. It's been more than 24hrs and it is really affecting us