CRM

DBhavi
Participant

Hubspot email is not sent to few domain

SOLVE

Hi, 

We are using Hubspot SMTP to send email but when we use few emails from testing domains like **bleep**, email won't be sent. 

Below is the error we get: 

DBhavi_0-1697754172310.png

The email address is present but still we get this error.

**bleep** creates temporary inboxes for testing. How we can unblock this domain so we can receive the email?

 

Thanks

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hubspot email is not sent to few domain

SOLVE

Hi @DBhavi,

 

It looks like HubSpot is not accepting this domain at all, so any of the typical delivery troubleshooting steps here won't work. (The typical steps can be found here: https://knowledge.hubspot.com/email/contacts-not-receiving-your-marketing-emails)

 

If you're using this domain for testing, I'd recommend exploring other testing procedures. For example, if you're using Google Workspace, you can easily create testing addresses by appending a plus sign and any parameter to the username, before the @ sign.

 

For example, if your email address is, hypothetically, dbhavi@gmail.com, you can create test email address variations like:

dbhavi+20231020@gmail.com

dbhavi+hubspotcommunitytest@gmail.com

dbhavi+bleep@gmail.com

 

This will get you unlimited testing email addresses, emails sent to them will still arive in your regular inbox.

 

You could try and escalate the topic of getting **bleep**.com accepted (by raising a support ticket, submitting a request to the HubSpot Community, rallying your customer success manager) but I think the chances of success are very slim. It's easier picking a different testing method.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hubspot email is not sent to few domain

SOLVE

Hi @DBhavi,

 

It looks like HubSpot is not accepting this domain at all, so any of the typical delivery troubleshooting steps here won't work. (The typical steps can be found here: https://knowledge.hubspot.com/email/contacts-not-receiving-your-marketing-emails)

 

If you're using this domain for testing, I'd recommend exploring other testing procedures. For example, if you're using Google Workspace, you can easily create testing addresses by appending a plus sign and any parameter to the username, before the @ sign.

 

For example, if your email address is, hypothetically, dbhavi@gmail.com, you can create test email address variations like:

dbhavi+20231020@gmail.com

dbhavi+hubspotcommunitytest@gmail.com

dbhavi+bleep@gmail.com

 

This will get you unlimited testing email addresses, emails sent to them will still arive in your regular inbox.

 

You could try and escalate the topic of getting **bleep**.com accepted (by raising a support ticket, submitting a request to the HubSpot Community, rallying your customer success manager) but I think the chances of success are very slim. It's easier picking a different testing method.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

DBhavi
Participant

Hubspot email is not sent to few domain

SOLVE

Thank you @karstenkoehler .

0 Upvotes