Hubspot and Telekom Cloud PBX (Telephone) Integration with TAPI
We are using the Telekom Cloud PBX cloud telephone system and would like to set up Hubspot CRM for our contact management. It is important for us that our phone system can be integrated with the CRM. Therefore the question if Telekom Cloud PBX and Hubspot CRM can be integrated. According to Telekom, a TAPI interface is required for that.
Hubspot and Telekom Cloud PBX (Telephone) Integration with TAPI
Thank you @TiphaineCuisset for getting me in on this. However, I don't think I'm of huge help here, since I'm not very knowledgeable about telephone systems.
With that said, one of the things I'm wondering about of course is what are you planing to do with the integration, @Tokoloshe? Integration can mean a lot of things. What are your particular use cases? I think this would be helpful to know in any case.
Hubspot and Telekom Cloud PBX (Telephone) Integration with TAPI
Thanks for your effort. We would like to integrate Hubspot with the Cloud phone system to automatically log phone calls to the respective contact in the CRM and be able to call from the CRM. This is for example possible with Salesforce.
I have not tried the native calling feature as we are currently in the process of setting up the cloud phone system as well (parallel to the CRM).
I had a look online and Community and couldn't find any information on an existing integration. I want to tag some of our top contributors here - @karstenkoehler@ChrisoKlepke would you have any workaround here?