HubSpot tracking code - Deleting old assets

Smartbound
Participant | Partner
Participant | Partner

Hi There! I have doubts regarding HubSpot tracking code, if we have contacts that have registered through a form, CTA or landing page and those assets are no longer in use and we want to delete them, do we lose the user tracking? TIA

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Smartbound,

 

HubSpot tracking is cookie-based and deleting assets like forms or CTAs doesn't have any effect on the cookies. These website visitors / contacts will continue to be tracked if they have accepted the cookies. However, if you delete HubSpot assets, you will lose the analytics data for these specific assets. Asset deleted = asset analytics gone.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Hi @Smartbound,

 

HubSpot tracking is cookie-based and deleting assets like forms or CTAs doesn't have any effect on the cookies. These website visitors / contacts will continue to be tracked if they have accepted the cookies. However, if you delete HubSpot assets, you will lose the analytics data for these specific assets. Asset deleted = asset analytics gone.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

JohnInDallas
Contributor

@karstenkoehler I'm looking at this as well. And while i get the cookies thing - makes sense - when we speak to assets - and tracking of those assets - I need some clarity. 

DO NOT DELETE IT - GOT IT.
Can we rename it to the same name?
If we upload a new version of a file with the same name does tracking start over? 
Is the tracking FILE NAME BASED or ASSET UPLOAD DATE related?
If we update an asset - is it best to upload it with a new name and start tracking over based on the new asset elements? 

0 Upvotes
Smartbound
Participant | Partner
Participant | Partner

Thank you very much for pointing me in the right direction Karsten. 🙌