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HubSpot sales is not loading - current version of Chrome in use, computer has been rebooted, logged out of HubSpot and back in. Can get dashboard to load but contacts, companies, deals and tasks will not load.
Thank you for posting. HubSpot is currently experiencing issues loading for some customers, which may be causing your portals to not load certain content. HubSpot is aware of the issue and as we get more information it will be posted at status.hubspot.com.
I would recommend clearing your cache to ensure that there is nothing preventing your portals from loading, however if the issue persists, can you send along screenshots of what areas of the app are not loading for you?
@MFS can you confirm that the issue is occuring across multiple internet connections (different wifi networks) as well as on different computers? Is the issue specific to the deals tab or is it the entire HubSpot platform?
The more information and specifics you can provide, the more expedited the troubleshooting process will be.
I would also recommend trying in an incognito window to ensure there are no extensions in your browser preventing the page from loading. If the issue persists through different internet connections as well as in incognito mode, please send along a har file. If you cannot upload the har file to a cloud based location, please let me know and I will advise on next steps.
Just wanted to let you know I have partnered with the Support team to resolve the issue of your deals not loading. I will reach out once I have an update.
Thank you for posting. HubSpot is currently experiencing issues loading for some customers, which may be causing your portals to not load certain content. HubSpot is aware of the issue and as we get more information it will be posted at status.hubspot.com.
I would recommend clearing your cache to ensure that there is nothing preventing your portals from loading, however if the issue persists, can you send along screenshots of what areas of the app are not loading for you?
Can you please confirm what browsers you're experiencing this in (chrome, safari, firefox, etc.) as well as whether it occurs in an incognito window and that you have cleared your cache?
Additionally, please try connecting over different networks to see if the issue persists.
So i tried connecting to my personal hotspot using my phone's network and things work but when i switch back to my wifi network I am back to square one.
Not a dumb question at all! If you can upload the file to a cloud based you can send the link here, otherwise I can direct message you with next steps.