CRM

Tmays22
Member

HubSpot Gmail Extension Adding Contacts from Personal Email Address

SOLVE

Hello,

 

I'm having an issue where I have both a personal and work email address associated with my Gmail account. I added the HubSpot Chrome extension (HubSpot Sales) and it started adding my personal email address contacts and logging personal emails in the CRM system. 

 

Would adding my personal email address to the "Never Log" solve this issue or is there something else I would need to do? 

 

Thank you so much for your time and have a wonderful day! 

 

Best,

Tyler

1 Accepted solution
crispyGTM
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

HubSpot Gmail Extension Adding Contacts from Personal Email Address

SOLVE

@Tmays22  Are your personal emails being added to your work inbox? Other than that, it sounds like both have been integrated into the system. 

You can verify which emails have been integrated by going to Settings>General>Email. 

If your personal email has populated in the view, disable it and that should fix the problem.


Christopher Barnett - VP of Revenue at Aptitude 8


View solution in original post

2 Replies 2
jcena
Member

HubSpot Gmail Extension Adding Contacts from Personal Email Address

SOLVE

All of you, hello!


By heading to Settings>General>Email, you can see which emails have been integrated while using of 3d purple logo.

 

Disabling your personal email should solve the issue if it has already appeared in the view.

I hope you can use this.


Enjoy your day.

0 Upvotes
crispyGTM
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

HubSpot Gmail Extension Adding Contacts from Personal Email Address

SOLVE

@Tmays22  Are your personal emails being added to your work inbox? Other than that, it sounds like both have been integrated into the system. 

You can verify which emails have been integrated by going to Settings>General>Email. 

If your personal email has populated in the view, disable it and that should fix the problem.


Christopher Barnett - VP of Revenue at Aptitude 8