HubSpot Contact Owner/Hubspot User Error

New Contributor

There is an error loading data when assigning a contact owner/hubspot user to a contact. How can this be fixed?

 

All of the husbpot users are active.


HubSpot Post Error.JPG

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Occasional Contributor

I am facing a similar issue. Any property that is tied to a HubSpot user shows as "Error Loading Data"

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Community Manager

HI @cintatowson and @rjtuschhoff,

 

Can you confirm that there are no filters on your report that could cause this value to populate? 

 

Thank you,
Jenny


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Occasional Contributor

My filter was return all deals that have a deal owner that is known, and additional one was to return all deals that have a consultant resource (custom property) that is known. Would a filter cause this property to not load correctly?

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New Contributor

Hi Jenny,

 

There are no filters set on the contacts dashboard, however the users have being set to seeing their contacts only in user privelages.

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Community Manager

Hi @rjtuschhoff and @cintatowson,

 

I have partnered with the team regarding this matter and I will update you as soon as I have more information.

 

Thank you,
Jenny


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