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Lifesight

3 weeks ago

Member

How to track Intercom email sends in Hubspot?

I've installed the intercom app on hubspot and done the vice versa on intercom. I send my marketing emails via intercom and want to log email open and clicks in hubspot CRM contact activities. 

Professional
0 Upvotes
1 Reply 1
BérangèreL
Community Manager

3 weeks ago

Community Manager

How to track Intercom email sends in Hubspot?

Hi @Lifesight and welcome to the Community!
We are so glad to have you here!

Thanks for asking the Community!

If you are using the Intercom integration, with which you send marketing emails, but you'd like to track the open and clicks in HubSpot, I have found for you the solution from @Gaurav_Aggarwal on this similar post "Tracking external email link clicks or page visit to user records" that might help you!

I hope this helps!

Have a great day!

Best,
Bérangère


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How to track Intercom email sends in Hubspot?
Sales
Nov 11, 2024