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How to stop contact automatic creation from gmail

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Hi there,

I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database Emoticono feliz

How can I do that ?

Many thanks,

Alexia

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Héroe de la comunidad

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. Emoticono feliz

How can I do that ??

 

Short A: - see image

 

hubspot-log-gmail-gif.gifHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. Guiño

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

Hope that helps.

 

Best,
Frank

 

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2 Respuestas 2
Héroe de la comunidad

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. Emoticono feliz

How can I do that ??

 

Short A: - see image

 

hubspot-log-gmail-gif.gifHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. Guiño

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

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Occasional Contributor

Hi Frank,

 

I've tried this option in the past to stop auto contact creation with gmail and it does not work.

 

Is there anything else we can try?

 

Thanks!

 

Joe

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