How to stop contact automatic creation from gmail

SOLVE
alexiatc
Member

Hi there,

I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database 🙂

How can I do that ?

Many thanks,

Alexia

1 Accepted solution

Accepted Solutions
MFrankJohnson
Solution
Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. 🙂

How can I do that ??

 

Short A: - see image

 

HubSpot Sales Chrome ExtensionHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. 😉

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
2 Replies 2
MFrankJohnson
Solution
Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. 🙂

How can I do that ??

 

Short A: - see image

 

HubSpot Sales Chrome ExtensionHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. 😉

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
Guyfromjersey
Contributor

Hi Frank,

 

I've tried this option in the past to stop auto contact creation with gmail and it does not work.

 

Is there anything else we can try?

 

Thanks!

 

Joe

0 Upvotes