How to stop contact automatic creation from gmail

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New Contributor

Hi there,

I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database Smiley Happy

How can I do that ?

Many thanks,

Alexia

1 Accepted solution

Accepted Solutions
Community Thought Leader

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Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. Smiley Happy

How can I do that ??

 

Short A: - see image

 

hubspot-log-gmail-gif.gifHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. Smiley Wink

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

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2 Replies 2
Community Thought Leader

_hubspot-button-accept-as-solution-gif-v00.gif

 

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. Smiley Happy

How can I do that ??

 

Short A: - see image

 

hubspot-log-gmail-gif.gifHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. Smiley Wink

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

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0 Upvotes
Highlighted
Occasional Contributor

Hi Frank,

 

I've tried this option in the past to stop auto contact creation with gmail and it does not work.

 

Is there anything else we can try?

 

Thanks!

 

Joe

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