How to stop contact automatic creation from gmail

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Hi there,

I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database 🙂

How can I do that ?

Many thanks,

Alexia

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Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. 🙂

How can I do that ??

 

Short A: - see image

 

HubSpot Sales Chrome ExtensionHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. 😉

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

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Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

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View solution in original post

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Solution
Community Superstar

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Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database. 🙂

How can I do that ??

 

Short A: - see image

 

HubSpot Sales Chrome ExtensionHubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

 

Longer A:

Sorry Mum. 😉

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: HubSpot is a constantly evolving platform. Please check the date of each post and view all solutions in that context.

-- Visit

 

Hope that helps.

 

Be well,
Frank


Support • Web • Apps • Training

HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
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Occasional Contributor

Hi Frank,

 

I've tried this option in the past to stop auto contact creation with gmail and it does not work.

 

Is there anything else we can try?

 

Thanks!

 

Joe

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