How to stop contact automatic creation from gmail

[#1]

Hi there,

I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database

How can I do that ?

Many thanks,

Alexia

[#2 · Accepted solution]

Q: I just connected Hubspot to Gmail and love that it automatically creates a contact in the CRM when I send an email to a new person....but would also like to unselect that option for some people ! I don't want my mum to be in my CRM database.

How can I do that ??

Short A: - see image

HubSpot Sales Chrome Extension

- see Track and log emails with the HubSpot Sales Chrome extension

Longer A:

Sorry Mum.

Help answer your question? If so, remember to accept this solution now.

Best,
Frank

Chief HubSpot Consultant

---

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

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[#3]

Hi Frank,

I've tried this option in the past to stop auto contact creation with gmail and it does not work.

Is there anything else we can try?

Thanks!

Joe