How to stop auto creating contacts from Gmail

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New Member

Hi, I am just learning, so maybe I'm missing something obvious, but...

I have integrated my Gmail account with Hubspot.

For every Gmail I receive, a new contact is automatically created in the CRM.

This is not what I want; I'd like to control the addition of new contacts.

How do I turn this feature off?

 

Thanks!

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Regular Advisor | Platinum Partner

Hi @tgla ,

 

I send one link of post in community, that me and @picwillsmith replied one question, how this question. Please look because i believe will solve your problem: https://community.hubspot.com/t5/Gmail-Sales-Extension/Stop-Logging-an-Email/m-p/320647#M4042


Did this post help solve your problem? If so, please mark it as a solution.

Best regards!