Still ramping up with Hubspot CRM, so much to learn. I want to create some finer ways to filter contacts than the defaults, but noticed that an exsiting field may help; Contact Priority. It seems to have some default choices: Tier 1, 2, 3, etc. that will serve my purposes. I've added that property to my default properties, But when I try to select the Tier, there is nothing to select and I can't type anything into the field. It is there but seems to be completely non-functional.
I've searched the Community and didn't see an answer. Any help would be appreciated!
Unfortunately, you do not have much control over this property. HubSpot auto-populates this based on their predictive machine learning analysis of your contact base. You can learn more about it in the article below, but it might take some time before this property is useful. HubSpot needs enough data to set these priorities.
Jul 31, 201811:39 AM - edited Jul 31, 201812:59 PM
Thought Leader
How to set contact priority
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Q: How to set contact priority?
Short A: We cannot change HubSpot calculated values for Contact priority or Likelihood to close contact properties.
Longer A:
The values in 'Likelihood to close' and 'Contact priority' are calculatedby HubSpot using predictive machine learning algorithms if you have enough contacts in your CRM.
Unfortunately, you do not have much control over this property. HubSpot auto-populates this based on their predictive machine learning analysis of your contact base. You can learn more about it in the article below, but it might take some time before this property is useful. HubSpot needs enough data to set these priorities.