CRM

A2Ben
投稿者

How to remove due time from task?

解決

Hi! I've associated a due date and time with a task but now don't want the time. I can't, however, figure out how to remove the due time. Any ideas?

Thanks!

Ben

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A2Ben
解決策
投稿者

How to remove due time from task?

解決

Thank you, Roisin. It turns out that what you need to do is put the cursor into the time field and hit <delete>. That seems to remove the time.

Ben

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15件の返信
staceyp
参加者

How to remove due time from task?

解決

I realize this is an older thread but does anyone know if this topic has been revisited or addressed with any other options or solutions?

0 いいね!
roisinkirby
HubSpot製品開発チーム
HubSpot製品開発チーム

How to remove due time from task?

解決

Hey @A2Ben this Knowledge Base article outlines how you can edit tasks in the CRM: https://knowledge.hubspot.com/articles/kcs_article/tasks/how-can-i-edit-tasks-in-the-crm

 

If you have any difficulty following the steps in this article / experience any roadblocks then let me know.

 

You'll need to navigate to Tasks > Click on the Task > Click Due Date in the menu that appears in your sidebar. 

 

refresh-edit-task-list.png

0 いいね!
A2Ben
解決策
投稿者

How to remove due time from task?

解決

Thank you, Roisin. It turns out that what you need to do is put the cursor into the time field and hit <delete>. That seems to remove the time.

Ben

Malone17
参加者

How to remove due time from task?

解決

This doesn't seem to work.

0 いいね!
DianaGomez
コミュニティーマネージャー
コミュニティーマネージャー

How to remove due time from task?

解決

Hi @Malone17   hope you are doing well!

 

Since this is an old thread, I encourage you to create a new conversation, this way more users will be able to see it.

 

Please make sure to add context, screenshots, and all the details you can.

 

Best,

Diana


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MHManes
参加者

How to remove due time from task?

解決

When I click on the time field, I am only presented with a drop down menu. I am unable to "put the cursor in the time field" only select time options from the dropdown. (And there is not a "none" option in the dropdown).

 

Any suggestions?

 

Screen Shot 2018-07-26 at 11.04.47 AM.png

StephRE
参加者

How to remove due time from task?

解決

Bump? Anyone?

jennysowyrda
コミュニティーマネージャー
コミュニティーマネージャー

How to remove due time from task?

解決

Hi @StephRE,

 

What are you experiencing and what roadblock are you encountering? The more screenshots, details and information you can include, the better the Community can assist.

 

Thank you,
Jenny

0 いいね!
StephRE
参加者

How to remove due time from task?

解決

The screenshots above are the same as what I have. Setting a time on the task is just a pesky step and makes things overdue for that day as soon as the time passes. It would be extremely helpful to disable this.

 

Screen Shot 2019-07-10 at 5.59.40 PM.png

Don1
参加者

How to remove due time from task?

解決

@jennysowyrda Can we get a response from HubSpot staff on this thread? It seems there is pretty compelling consensus among users that it would be helpful to at least have the option to remove the TIME (specifically hours) from a task due date.

There are far too many ocassions where users would like a certain task due by a date, but have no need or desire for a specific hour. 

jennysowyrda
コミュニティーマネージャー
コミュニティーマネージャー

How to remove due time from task?

解決

Hi @Don1,

 

Thank you for tagging me into this thread. There is an idea in the ideas forum that is discussing something similar. @blodge was able to share some insight in that space. I would recommend adding your feedback and use cases to that thread and continuing the discussion over there.

 

Thank you,
Jenny

0 いいね!
Don1
参加者

How to remove due time from task?

解決

Experiencing the same issue here. What the users above are requesting is the ability to remove a TIME from a task.

The default for tasks in HubSpot seems to have changed so that you are forced to add a specific time. In many cases, this is irrelevant for daily reminders that have no need for an exact hour.

Is there not a way to change a due date for a task from " 3 / 21 / 19 at 8:00 AM" to just 
"3 / 21 / 19" or effectively remove the time?

If not, please add a "None" option in the drop down field for time.

stinhambo
投稿者

How to remove due time from task?

解決

Yup agreed, especially if tasks have been added to a Queue, adding a due time makes no sense.

JarnoKylander
参加者

How to remove due time from task?

解決

I totally agree. I can't see a reason why there should be set time and date for a task when adding them to a queue.

meeko
メンバー

How to remove due time from task?

解決

Your solution of hitting "delete" in the time field is not working for me.  Any other suggestions?

Thanks,