How to listen for widget open events

[wz3]

I want to be able to listen to the widget open event when opening the chat interface

[TheD]

            window.addEventListener('message', e => {
                if (!e.data || 'string' !== typeof e.data) {
                    return
                }
                var data = JSON.parse(e.data)
                if (!data.type || 'open-change' !== data.type) {
                    return
                }
                if (data.data.isOpen) {
                    // whatever you wanna do when opening
                } else {
                    // whatever you wanna do when closing
                }
            })

[TheD]

Hi ! Anything new ? I also need this feat please 🙂

[BérangèreL · Accepted solution]

Hi @wz3,

Thank you for asking the Community!

I'd like to share some documentation that I found for you that might help:

- Using widget events
- Hubspot chat widget events not working

I also wanted to invite a couple of subject matter experts to this conversation: Hi @AustinR, @awright415, @piersg, @Mike_Eastwood and @mangelet do you have suggestions to help @wz3, please?

Also, if anybody else has anything to add and/or share, please feel free to join in the conversation 🙂

Thanks a lot and have a brilliant day!

Best,
Bérangère