How to import and associate contacts with companiesSOLVE
Feb 24, 2017 10:12 AM
how do I import contacts that don't have the same email domain as the company that I want to associate them with? Is there another way of linking them together in the import process?
Solved! Go to Solution.
Mar 1, 2017 10:37 AM
Thank you for your question.
The email/domain association setting when importing ignores contacts with freemail email addresses (gmail.com, outlook.com, etc). In these cases, HubSpot will also look at the Contact property "Website URL" to see if we can match that property value to the Company Domain Name on the company record. If the contact is not using a freemail email address, but their email address is also not the same as the company, the contacts would have to be manually associated to the correct company.
I hope this helps.