How to filter records showing those with single checkbox uncheckedSOLVE
Nov 15, 2017 12:27 AM
I created a single-checkbox field to indicate customers I've archived because I no longer work with them. I checked the box for one customer. Then I went to the contacts list and added a filter to show all contacts without the box checked.
However, HubSpot presents this field as a Yes/No option instead of a checkbox and it seems possible for a record to have neither Yes nor No selected. As such, the above filter reveals zero contacts because none of them have "No" chosen as the field value. No longer is this a checkbox but a Yes/No picklist.
How do I make this function as a checkbox?
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