How to disable a pop up?

Vladimir8 · ‎Jun 22, 2020

A popup appears asking to connect the phone however in UAE HubSpot does not allow to do so. how to disable the annoying popup?

PamCotton · ‎Jun 23, 2020

Hello @Vladimir8

Could you please confirm that the calling is disabled in your settings?

You can check by going to settings > sales > calling > If it's enabled you can disconnect.

enable call

If it's not enabled what happens when you click to add your phone? Will the pop-up stops? Also if you close the pop up once you reload the page will show again?

Thank you,

Pam

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JOKelly · ‎Mar 15, 2021

Hello! I am having this same issue and have ensured that my phone is disconnected. This keeps popping up and neither "Learn More" or Connect" offer an option to opt out. Please advise--thank you!

PamCotton · ‎Mar 15, 2021

Hello @JOKelly could you please ensure to clear your cache (step by step here) after the calling option is disabled as my screenshot previously in this post.

Let us know how that works on your end.

Thank you,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !

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Join regional conversations by changing your language settings !

CRM