Hello everyone,
I would like to edit the "log email" window when I am on a contact's card, so I can customise it for my business' needs.
For example, I would like to add a dropdown menu so sales reps can record email outcomes, which we can then track in reports.
I know there are some customisation options available in settings for "log call" features, but I could not see the same for "log email"
Any guidance or advice would be greatly appreciated.
Best wishes,
1 Accepted solution
Hi @HRich,
This is currently not possible. There aren't any customization options that would allow for adding email outcomes, unfortunately.
You could request this in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
The product team reviews these requests based on their popularity.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Hi @HRich,
This is currently not possible. There aren't any customization options that would allow for adding email outcomes, unfortunately.
You could request this in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
The product team reviews these requests based on their popularity.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
And @HRich if you do submit the Idea as @karstenkoehler mentioned (I agree, it's a helpful move), leave that comment here so we can see it and upvote.
Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!
I use all tools available to help answer questions. This may include other Community posts, search engines, and generative AI search tools. But I always use my experience and my own brain to make it human.
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