Aug 31, 2021 7:54 PM - edited Aug 31, 2021 7:56 PM
Basically, if I'm Pepsi, making sure no emails from Coca-Cola end up in my CRM. Criteria for being on this list is "people that won't buy our stuff". So:
Vendors and agencies we hire
Vendors that sneak onto import lists
Vendors that got our email selling to us
Groups and associations
Aug 31, 2021 11:51 PM - edited Aug 31, 2021 11:52 PM
Hi @monicahower ,
You can ceate a never log list for your account.
Check out this article here: Exclude recipients from CRM email logging (hubspot.com)
created a video for you: https://www.loom.com/share/0d168feeb93342558abd4b7648197411
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.
Sep 1, 2021 9:59 AM
I am not sure this is the solution I am looking for - I've already looked into that.
If I am email@example.com I would want to make sure firstname.lastname@example.org cannot be imported into my CRM, cannot fill out a form, and cannot subscribe to our marketing communications. But it's not just Jane I don't want to enter our CRM - it's her whole organization.
So if I see Jane in our CRM and I delete her, that's great but
How do I ban entire domains from entering my CRM via imports, forms, subscriptions, etc when they are known competitors, vendors, etc?
I don't think NeverLog is the comprehensive solution to what I am asking, but please let me know if I am misunderstanding something.