How do export call logs and contact notes?

[Jmurrey]

Hello....

I need to be able to export call, email, and activity data into an excel sheet. How do I do this so that it shows who call history and notes?

[SNiccolai]

is not right to hold my database. It's so unprofessional 

[JMcMahon2]

I was able to extract notes by using Ultimate Data Export.

Your notes/meetings/tasks will be in the engagement files.

[kvlschaefer]

Thanks for sharing, @JMcMahon2! 

[Stevenrassi]

This action is very important and should be top of your list to make available.

[sharonlicari]

Hi @Stevenrassi 

Welcome to the Community!

I'd recommend voting and add your feedback on this idea, even though the status is currently "Not in planning" this doesn't mean that could change in the future. If you follow the idea you will receive notifications if the status changes or if there is an update from our Product team.

Happy Friday

Sharon

[Salesbusiness]

This action is very important to migrate data, the sales team would be affected by not being able to follow up on contacts

[rantczakmc]

I too am wondering how to export a log of the email activity of all my contacts.

[Shaunyim]

It'd be great also to be able to print out the call logs / notes directly from HubSpot as opposed to copying and pasting them externally. 

- Posted on behalf of Pari Charak

[sharpasabubble]

Would very much like to export all communication with a contact (including call logs and attachments) - Why isn't this available? Emails are available. Why not notes and call logs?

[Phil_Vallender · Accepted solution]

Hi @Jmurrey 

Unfortunatly, you can't export timeline data/engagements from HubSpot currently. 

There are third party services that can access this information via the API, usually to migrate them to another system, so this sort of approach might be possible for what you are trying to do too. 

Hope this helps.

[Krzysztof]

Can you name such "third party services that can access this information via the API"?

[GKnight]

We are looking to do the same exporting call + notes data. Is there a way to do that from HubSpot without having to use a third party service?

[JMcMahon2]

I was able to extract notes by using Ultimate Data Export. 

Your notes/meetings/tasks will be in the engagement files.

It's third party but it's free and easy to use...

[kb3]

Using a 3rd party plugin to export call/email data is NOT an accepted solution. HubSpot should STOP farming out responsibilities that should be an inherent part of the solution that WE PAY BIG $$ for.

[NWong9]

Can you recommend any third party services we could use?

[kb3]

Why can't this be an exportable capability? They are basic fields with data....

[rbaker]

The honest answer?  It provides a strong dis-incentive to migrate away from HubSpot to another tool.  No tool wants to make this easy for you.

[GlennH]

Do you ever see this being a function? Is it something if we purchase the custom reports modul?