CRM

mashon
Member

How do I get the same activity to show for contact AND deal

SOLVE

Hi all,

 

I have a contact, let's call him Bob. I also have a deal created and associated with said contact Bob. When I check the activity for the deal, I don't see all the emails and notes that have been sent/written to/about Bob.

 

They used to show up, as in, the very first emails that went out to Bob showed in both his contact page and in the deal page associated with the company. But they've since stopped.

 

Any ideas how I reconnect this? It would be ideal for simplicities sake to be able to click into either the deal or the contact and have the same information at my fingertips. Thanks

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1 Accepted solution
MFrankJohnson
Solution
Thought Leader

How do I get the same activity to show for contact AND deal

SOLVE

Should happen automatically (in some cases). However, you can also set associations with notes, emails, and deals manually.

- see image

Set HubSpot Notes and Emails associated with DealsSet HubSpot Notes and Emails associated with Deals

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Author, the Perfect HubSpot Series


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

View solution in original post

0 Upvotes
1 Reply 1
MFrankJohnson
Solution
Thought Leader

How do I get the same activity to show for contact AND deal

SOLVE

Should happen automatically (in some cases). However, you can also set associations with notes, emails, and deals manually.

- see image

Set HubSpot Notes and Emails associated with DealsSet HubSpot Notes and Emails associated with Deals

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Author, the Perfect HubSpot Series


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes