How do I export contacts via Industry
May 8, 2019 5:54 PM
I am uploading contact details on a daily basis from guests that have stayed at our hotel to create a CRM. Currently I have been able to successfully upload new Contacts every day with information including arrival dates, spend amount, room night, rate etc.
My question is: The CSV file that i am uploading may add a repeat guest with all the same information as below but the arrival date and spend amount will be different. How do I get his contact to show his multiple stays and NOT overwrite previous stay data?
I did not setup any of my imports with Deals as reservaitons are not really deals and when I did try to use Deals, it was asking for Pipeline information and it just seemed not relavent to a guest's stay transaction.
Any help would be appreciated.