How do I exclude specific email addresses, not domains, from showing in the contact list?

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New Member

We are getting a lot of emails coming in that are going to an unassigned person when I would like to ignore those emails from everything. I see in this article where you can exclude an entire domain but I don't want to exclude the entire domain.  I need some of the emails from the doman just not all. 

 

https://knowledge.hubspot.com/settings/add-emails-and-domains-to-the-never-log-list

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3 Replies 3
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Esteemed Advisor | Platinum Partner

Hi @dge-sales,

 

You can specify a specific email address. Not in the link you provided:

 

  • To never log emails sent to a specific recipient, enter the email address as emailaddress@domain.com (e.g., name@hubspot.com).

By adding the full email address, others from the domain will still be logged.

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

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New Member

Hey @Josh ...appreciate your quick reply. Do you know where I would do that?

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New Member

It is not the emails I send.  It is the emails I RECEIVE.

 

I had the wrong link.  

 

https://knowledge.hubspot.com/reports/exclude-traffic-from-your-site-analytics

 

It only shows domains.  Not individual email addresses.

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