CRM

iamarsibragimov
Participant

How delete/archive emails that contain some text?

SOLVE

Hey hey!

 

There are some test and other mails that we receive to our gmail account that is connected to HubSpot. I want to automatically delete or archive them.

 

Is it possible? How?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How delete/archive emails that contain some text?

SOLVE

Hi @iamarsibragimov,

 

Yes, you can create a filtered view and filter by conversation properties:

 

karstenkoehler_0-1688138817105.png

 

(lower left corner of the conversations inbox)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

How delete/archive emails that contain some text?

SOLVE

Hi @iamarsibragimov,

 

If these are specific email addresses, you can add them to the deny list in the settings which will cause them to go into the conversation spam folder: https://knowledge.hubspot.com/conversations/manage-your-inbox-s-allow-and-deny-list

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

iamarsibragimov
Participant

How delete/archive emails that contain some text?

SOLVE

Unfortunately, it is not the case. Is it possible to setup some rules that work based on the content of emails?

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

How delete/archive emails that contain some text?

SOLVE

Hi @iamarsibragimov,

 

Not that I'm aware of, no. As far as I know, this is not possible.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
iamarsibragimov
Participant

How delete/archive emails that contain some text?

SOLVE

oh... but... can we at least put some tag on that emails or put them in another folder or something like that?

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How delete/archive emails that contain some text?

SOLVE

Hi @iamarsibragimov,

 

Yes, you can create a filtered view and filter by conversation properties:

 

karstenkoehler_0-1688138817105.png

 

(lower left corner of the conversations inbox)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.